Office of the President: Equity and Compliance Coordinator
The Equity and Compliance Coordinator provides support to the overall work and responsibilities of the Equity and Compliance Office, specifically as Deputy Title IX/ADA/504 Coordinator for students. The Deputy ADA/504 Coordinator, in partnership with the ADA/504 Coordinator, is responsible for coordinating, developing and monitoring on-going efforts to create institution-wide compliance with the Americans with Disabilities Act and Section 504. This could involve providing consultative services to the campus community, processing student grievances/appeals, reviewing policy, and coordinating/conducting training on ADA/504. The Deputy Title IX Coordinator, in partnership with the Title IX Coordinator, is responsible for coordinating, developing and monitoring on-going efforts to create institution-wide compliance with Title IX. This could involve student support, training, report intake, and other case management responsibilities. This role will be integral in the overall management of the Equal Opportunity, Harassment and Nondiscrimination policy, in particular to the efforts and partnership with others on campus around bias response. This person will also provide general support to the overall compliance work on campus as needed. This is a full-time position.
- Ensure effective and timely management and resolution of complaints filed by students through the Equal Opportunity, Harassment and Nondiscrimination Policy, which includes performing the following:
- Intake complaints and assess appropriate resolution process and procedural protocol to be followed. Provide consultation and education to students, faculty, and/or staff on discriminatory practices, equity matters, policies, procedures, and options for resolution of complaint matters.
- Communicate regularly with all parties from initial receipt until closure of case.
- Provide and monitor remedies for students experiencing harassment.
- Coordinate Hearings utilized as part of the grievance process.
- Provide leadership and/or assistance with informal resolutions of complaints.
- Provide leadership, in conjunction with key stakeholders on campus, to respond to incidents of bias on campus, developing and monitoring support options, remedies, and campus training as appropriate.
- Facilitate policy development for areas related to accessibility on campus, engaging appropriate stakeholders and utilizing the campus governance structure when necessary.
- Provide leadership for the Accessibility Task Force to develop campus culture and working knowledge around accessibility.
- Provide education and training, in collaboration with others, about the Equal Opportunity, Harassment and Nondiscrimination policy, Title IX, Clery Act, ADA/Section 504 and bias response to various campus constituents, including new students, RAs, athletes, and employees.
- Provide leadership of the Grievance Process Pool, including recruitment, annual training, and case assignment.
- Work effectively with people of diverse ages, ethnic, gender and sexual orientation, disabilities and socio-economic backgrounds.
- Keep current on new and pending legislation related to disability (ADA/504) and Title IX that could impact the institution.
- Keep current on required and necessary annual training to fulfill responsibilities.
- Serve as a member of campus wide committees as deemed appropriate.
- Provide support for the campus wide compliance efforts, serving to lead and/or facilitate special projects as assigned.
- Actively participate in the GROW (Growing Relationships through diverse Opportunities to strengthen involvement in an ever-changing World) Initiative.
- Other duties as assigned.
- Knowledge of the ADA and other laws addressing the rights of people with disabilities, such as Section 504 and Fair Housing Act.
- Knowledge of civil rights investigation processes and civil rights laws that inform this work, such as Title IX and Title VII.
- Excellent written and verbal communication skills and ability to present to racially, ethnically, and socioeconomically diverse communities.
- Ability to work cooperatively with a variety of departments on campus.
- Strong organizational and analytical skills.
- Strong interpersonal communications skills and the ability to work cross campus.
- The ability to understand the needs of the campus and work collaboratively with students, faculty, and staff
- The ability to handle confidential and sensitive situations with diplomacy and sound judgement.
- A demonstrated ability to develop programs, policies and training events with regard to ADA, Section 504 or other compliance issues.
- Experience working with people with a broad range of disabilities and/or Title IX preferred.
- Supportive of the Hope College mission statement.
- A minimum of 5 years' experience in higher education.
- A minimum of a Bachelor's degree.