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Sales Service Specialist

Sales Service Specialist


Sales Service Specialist

Plascore is an established global manufacturer of honeycomb core, composite structures, and cleanrooms. Plascore's light weight, industrial strength, honeycomb technology is utilized for a multitude of applications within the aerospace, automotive and marine industries. Plascore is an employee driven organization, fueled by professional teams with dedicated years of service to manufacturing.

 

Plascore Benefits:

Bonus Programs

  • $1,200 Sign-On Bonus - Paid in monthly increments
  • $1,200 Employee Referral Bonus - Paid in monthly increments
  • Profit Sharing Bonus - Paid out each quarter 

Health Benefits

  • Health Insurance (Medical, Dental, Vision) with Flex Spending or Health Savings Accounts
  • New Hires are eligible for health insurance benefits on day one!
  • Short-term and long-term disability coverage
  • Employee Assistance Program

Paid Time Off

  • 2 weeks of paid vacation to start with yearly increases (2 additional days each year) up to a maximum of 6 weeks
  • 4 weeks of unpaid leave decreases yearly as more paid vacation is earned until maximum of 6 weeks paid vacation
  • 10 weeks of paid vacation for 11th year (4 weeks of paid vacation awarded for 10 years of service + 6 weeks earned)
  • Paid Holidays 
  • Parental Leave

401(K) & Roth IRA

  • 50% match up to 6% for all participating employees

Educational Support

  • Tuition Reimbursement for job-related and certificate programs
  • Onsite ESL and Spanish classes

Child Care

  • Flex Spending Account for child care
  • Tri-Share child care program

Company Events

  • Annual company picnic
  • Annual golf outing
  • Annual holiday party

Other Perks

  • White-Caps baseball ticket raffles
  • Clean work environment
  • Smooth pace of work
  • Family owned and operated
  • Security of work for an established, growing company that serves a diverse customer base
  • Bi-Weekly Pay

Plascore has an opening for a Sales Service Specialist to determine and meet customer needs, and coordinate with sales representatives and internal departments to meet these needs. 

 

Key Responsibilities:

  • Answer customer inquiries in a prompt, professional manner.
  • Provide customer service and customer satisfaction with respect to request for quotation, order entry, expediting, shipping and documentation.
  • Determine the appropriate Plascore product suitable for the customer’s application.
  • Perform contract review on standard and non-standard products.
  • Analyze customer requirements and devise appropriate solutions to customer application issues.
  • Follow up on RFQ’s to: obtain orders or obtain reason for loss.
  • Update customer contact information on Plascore’s contact management system.
  • Manage samples in sample room.
  • Coordinate trade shows as assigned.
  • Update measures on sales performance and analyze trends.
  • Participate in improving our product, processes equipment and methods.
  • Handle internal and external questions in a prompt, professional manner.
  • Maintain a clean and safe work environment at all times.
  • Continually looks for ways to improve job efficiency and performance.
  • Perform all reasonably related duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Associate's degree in business or technical field is preferred.
  • Ability to independently analyze assigned tasks.
  • Problem solve situations with qualitative and quantitative data.
  • Strong verbal communication skills.

Additional Requirements:

  • Must be eligible to work on programs subject to ITAR (International Traffic in Arms Regulations). Therefore, candidates must be a U.S. Citizen or a U.S. Permanent Resident ('Green Card')

 

Interested candidates with varying technical qualifications and experience will be considered.

Plascore offers a competitive compensation and benefits package. For more information about our company, please visit our web site at www.plascore.com.

We are an EEO employer dedicated to workforce diversity.


LINK TO APPLY: Sales Service Specialist (paycomonline.net) 



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