Today’s world is increasingly complex and unpredictable. We often try to counter the chaos with structure, seeking ways to streamline and optimize systems and processes to eliminate any chance for error - but this strategy alone is a losing battle. Employee engagement is a key predictor of organizational success and ability to withstand adversity. In times of complexity, humans need clarity of purpose to ground us and help us feel safe. In our session, we will reveal how truly engaged, healthy individuals lead directly to a thriving, successful business.  

We will touch on: 

• Why and how to lead with empathy 

• Embracing failure as a catalyst for success 

• Why prioritizing people, not the bottom line, is the key to resilience.   

Please join us as we dig into why people truly are your most valuable asset as a leader, and how you can provide the greatest positive change in your team, your work life, and ultimately your organization.

About Joy Sportel, AIA, NCARB

Architect, Planner, Progressive AE

With a fierce passion for urban design and creative placemaking, Joy enthusiastically dives into community engagements to help shape human-centered spaces and places. After all, people are at the heart of everything we do and it’s critically important to bring them along in the process. Through meaningful dialogue, relationship building, and interpersonal savvy, Joy drives projects to success in a fun and enjoyable way.  

About Melissa Malburg, ACMP, IIDA, NCIDQ

Consultant: Workplace Strat, Discovery and Design, Progressive AE