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Receptionist (2nd Shift)

Receptionist (2nd Shift)


Join a Mission That Matters — Care with Purpose at Resthaven
 

At Resthaven, we believe care is more than a profession — it’s a calling. Since 1945, we have remained committed to serving older adults with compassion, dignity, excellence, and faith-centered purpose.

As a not-for-profit, faith-based organization, we’re dedicated to enriching lives — both for those we serve and those who serve alongside us. Whether you’re looking to grow your career or find a more supportive and purpose-driven workplace, you’ll find it here. We’ll help you learn, support your success, and surround you with people who believe in service, community, respect, and making a meaningful difference every day.



Pay Range: $15 - $16.50
 
Employment Type & Schedule:
  • Full-Time and Part-Time Available 
  • 4:30 PM - 12:30 AM


Why Join Resthaven?
At Resthaven, we invest in our people because we know exceptional care starts with a supported team.
  • Mission-Driven Culture
    • Be part of a compassionate organization focused on dignity, service, and meaningful relationships.
  • Career Growth & Development
    • Build long-term career opportunities through continued learning, mentorship, and advancement pathways.
  • State-of-the-Art Care Environment
    • Work in a modern healthcare setting designed to support both residents and caregivers.
  • Supportive Team Environment
    • Join a workplace where collaboration, encouragement, and respect are part of the culture.
  • Competitive Compensation & Benefits
    • Including comprehensive benefit options and retirement planning resources.
  • NOMI Health Insurance Network
    • Zero co-pay, deductible, or co-insurance expense for eligible participants.
  • Purposeful Work That Makes an Impact
    • Make a meaningful difference in the lives of residents and families every day.
 
Essential Responsibilities
  • Receive, screen, route, and direct telephone calls and in-person inquiries to all departments in a pleasant and professional manner.
  • Greet and assist residents with daily needs.
  • Sort inter-office and external mail.
  • Assists in coordinating the emergency response system.
  • Ensure the safety and cleanliness of assigned areas. Perform a variety of cleaning tasks such as vacuuming, dusting, mopping, and sweeping. Maintain the cleanliness of restrooms, lobby, entry ways, and exterior spaces/sidewalks as assigned and/or observed.
  • Display excellent customer services skills by projecting a positive and cheerful demeanor with staff, residents, customers, and vendors at all times.
  • Assist in the set-up, take-down, clean-up and coordination of activities and events as needed.
  • Make referrals to the Administrator regarding resident concerns and behavior issues.
  • Develop and maintain professional and appropriate relationships and rapport with all residents, their families, and employees.
  • Gather and input data for facility communication system, maintenance requests and inquiry database.
  • Scan and upload documents into resident clinical chart.
  • Act as a first responder to emergency call system and fire alarm, monitor campus security cameras.
  • Assumes all other position related responsibilities as assigned and campus needs evolve.
 
Knowledge, Skills & Abilities
  • Ability to complete multiple tasks with interruptions.
  • Professional phone skills and appearance.
  • Effective decision-making skills.
  • Ability to effectively coordinate emergency and evacuation situations when necessary.
  • Ability to speak clearly and distinctly when making announcements.
  • Effective verbal and written communication skills.
  • Ability to operate standard office equipment including fax, calculator, telephone, copier, audio visual equipment, etc.
  • Computer literate and familiar with Word, Excel, Email, etc.
  • Communicates effectively and tactfully, while recognizing age, cultural orientation, needs, abilities and physical condition.
  • Ability to display a sense of caring, concern, compassion, and dignity for residents.
  • Ability to establish and maintain effective and professional working relationships with residents, families, visitors, and employees.
  • Well organized and attentive to detail.
 
Education, Training, Experience
  1. High school graduate or successful completion of GED.
  2. Previous receptionist experience or training desired, preferably working with the elderly.
  3. Participates in learning and development opportunities.
  4. Attends all required training and departmental meetings.


Link to Apply: Careers | Resthaven 

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