Program Overview

What you'll gain from the Applied AI Program

Separate AI fact from fiction as we explore what artificial intelligence actually is—and isn't. You'll gain a clear understanding of different AI technologies and their real-world capabilities, then immediately apply that knowledge to identify high-value opportunities within your organization. Through proven frameworks, you'll learn to prioritize AI initiatives and build compelling business cases that resonate with stakeholders.

Quality data is the fuel that powers effective AI—learn how to assess and improve your organization's data readiness. We'll navigate the essential landscape of privacy regulations, compliance requirements, and data governance that responsible AI deployment demands. You'll discover the common data pitfalls that derail AI initiatives and how to avoid them.

Cut through the ChatGPT hype to understand what generative AI and large language models can actually do for your organization. You'll learn to evaluate different tools, write effective prompts, and understand the real risks around accuracy, bias, and security. We'll explore practical use cases from document generation to customer service while establishing appropriate safeguards.

Technology is often the easy part—people are where AI initiatives succeed or fail. This session focuses on the human side of AI adoption: building leadership buy-in, understanding resistance, and bringing your workforce along on the journey. You'll develop communication strategies that address fears while highlighting opportunities, and create skills development plans that prepare your team for an AI-enhanced future.

Build the governance framework that enables responsible AI innovation while managing risks effectively. You'll develop policies for AI deployment and vendor management while learning to assess and mitigate risks around security, privacy, and operational disruption. We'll explore practical frameworks for identifying bias, ensuring transparency, and building stakeholder trust.