Position Summary:

This full-time position combines direct service to individuals with disabilities and volunteer coordination. The staff member will empower consumers to achieve greater independence through skill-building, resource navigation, and advocacy, while also recruiting, training, and supporting volunteers to expand DNL’s impact across Allegan and Ottawa counties.

Key Responsibilities:

Independent Living Support:

• Conduct assessments to identify consumer needs, goals, and barriers to independent living.
• Provide one-on-one skill-building sessions and group workshops in areas such as budgeting, transportation, communication, self-advocacy, and household management.
• Assist consumers in identifying and accessing community resources, benefits, and supports.
• In collaboration with I&R staff, assist customers in identifying and accessing community resources, benefits, and supports.
• Support peer mentoring and facilitate independent living programs in collaboration with volunteers and the DNL team.
• Maintain detailed and confidential case notes and documentation in compliance with funding and agency requirements.

Volunteer Coordination:

• Develop and implement volunteer recruitment strategies to engage individuals, businesses, and community groups and serve as the main point of contact for all.
• Organize and deliver volunteer orientation and training sessions.
• Manage volunteer assignments, ensuring alignment with DNL’s mission and consumer needs.
• Monitor volunteer performance and provide support, recognition, and retention efforts.
• Maintain an up-to-date volunteer database and track service hours for reporting purposes.

General Duties:

• Participate in DNL outreach activities and community events.
• Collaborate with agency staff to promote a cohesive, mission-driven work environment.
• Attend staff meetings, trainings, and professional development activities.
• Advocate for disability rights and promote awareness in the community in alignment with DNL’s core values.

Qualifications:

• Bachelor's degree in human services, social work, rehabilitation, education, or related field; or equivalent combination of education and experience.
• Personal experience with disability preferred; strong commitment to the independent living philosophy required.
• Prior experience in volunteer coordination, case management, or independent living services highly preferred.
• Excellent communication, organizational, and interpersonal skills.
• Proficiency with Microsoft Office Suite and database management.
• Ability to work independently and as part of a team.
• Reliable transportation; occasional travel within Ottawa and Allegan counties required.

Work Environment:

• Full-time, 40 hours/week.
• Hybrid work arrangement: On-site work required for first 90 days; hybrid schedule possible thereafter based on performance.
• Reasonable accommodations will be provided as needed in accordance with the ADA.

Salary & Benefits:

• Competitive salary commensurate with experience.
• Benefits include health insurance, paid time off, retirement contributions, and professional development opportunities.

Disability Network Lakeshore is a Center for Independent Living and, as part of our mission and statutory requirement, aims to employ individuals with disabilities in at least 51% of our staff positions. We invite you to voluntarily disclose whether you identify as a person with a disability. This information is confidential and will be used solely for reporting purposes and to meet statutory guidelines. Your response is completely voluntary, and choosing not to disclose will not negatively impact your candidacy.

To apply, please send your resume and cover letter to Amanda Rhines-Poehlman, Executive Director, at amanda@dnlakeshore.org.