Title: Operations Coordinator 
Reports To: Director of Events & Operations 
Status: Part-time, Non-exempt 

Overview: Tulip Time is a nonprofit organization dedicated to welcoming the world to our community by celebrating tulips, Dutch heritage, and Holland today. The Operations Coordinator plays a vital role in supporting the planning and execution of Tulip Time’s many events and operational initiatives. This position provides hands-on support with festival logistics, volunteer coordination, event planning, and internal communications to help ensure a smooth and successful festival experience for attendees, participants, and community partners. 

Hours: Part-time, approximately 20-24 hours/week; additional hours required in the lead-up to and during the annual festival (including evenings and weekends in spring, fall and winter.) 

General Responsibilities: 

• Assist with operational planning and on-the-ground logistics for Tulip Time events, including coordination of supplies, venues, and set-up/tear-down. 

• Serve as a point of contact for volunteer management, including scheduling, communication, check-in, and recognition efforts. 

• Support internal communication processes and preparation of materials for meetings, staff, and key stakeholders. 

• Help maintain and update internal operational calendars, checklists, and digital platforms to ensure event details are accurately tracked and shared. 

• Assist with administrative duties including data entry, permit applications, vendor follow-up, and supply ordering. 

• Support the execution of sponsor activations and contracted partnerships during events. 

• Collaborate with the Tulip Time team to coordinate signage, merchandise, and event-specific documents. 

• Collect and organize feedback and reports from event participants and volunteers to inform future improvements. 

• Help coordinate operations-related messaging for email, social media, and participant communications in collaboration with the marketing team. 

• Represent Tulip Time professionally in community engagement settings, both pre-festival and during the event. 

Position Requirements: 

• Strong organizational and time-management skills with the ability to handle deadlines. 

• Excellent verbal and written communication skills. 

• High attention to detail and ability to follow through on tasks independently. 

• Flexibility and ability to adapt in a fast-paced event environment. 

• Willingness to work outdoors and perform physical tasks (e.g., lifting supplies, setting up event spaces). 

• Friendly demeanor when working with volunteers, vendors, and the public. 

• Proficiency in Microsoft Office, Google Workspace, Canva, and familiarity with basic project management or scheduling tools. 

Education/Experience: 

• Bachelor’s degree in event management, nonprofit administration, hospitality, communications, or a related field preferred but not required. 

• Previous experience in event coordination, customer service, or volunteer management. 

• Internships and volunteer experience in relevant roles are strongly encouraged. 

Physical Demands: 

• Must be able to lift up to 25 pounds and stand or walk for extended periods during event days. 

• Willing to work in various weather conditions during the outdoor festival. 

Note: This position description outlines key responsibilities but is not intended to be exhaustive. Additional duties may be assigned as needed to support the success of Tulip Time. 

APPLY HERE