Position summary:

Mission Design & Automation is seeking a Technical Writer & Communications Specialist to author, edit, and review machine documentation and support company communications. This person will partner with project team members to prepare and ensure accuracy of the technical manual and documentation for custom industrial automated machinery with varying degrees of complexity. This position will also support marketing in the creation of content such as blog posts, case studies, etc.

Essential duties and responsibilities:

• Collaborate with project teams to fully understand machine functionality and ensure detailed and accurate documentation
• Build strong partnerships with project managers, controls engineers, machine builders, and other subject matter experts
• Write, format, edit, proof, and release technical manuals for custom automated systems
• Assist in writing and editing internal operational procedures and work instructions
• Assemble digital and physical instruction manuals and prepare all documentation for delivery to customers
• Schedule and track documentation tasks to align with machine shipment timelines and project milestones
• Maintain a comprehensive library of technical terminology and documentation
• Review documents for consistency, clarity, and alignment with company style guidelines
• Evaluate existing documentation templates and identify improvements
• Capture machinery photos and videos for internal and external use
• Work with marketing on content development as needed
• Support internal team with training and process documentation

 This list is intended to be a guideline for activities and is not all-inclusive.

Qualifications:

• Bachelor’s degree or equivalent experience in English, Communications, Professional Writing, or Engineering field with desire to focus on communications
• Excellent writing, editing and communication skills
• Strong technical aptitude – ability to synthesize technical content from Subject Matter Experts to create training materials and procedures
• Excellent work ethic and strong intellectual curiosity – proven ability to quickly learn and understand complex topics
• Ability to work quickly, efficiently, and handle several projects simultaneously
• Desire and ability to innovate and improve upon current processes
• Proficiency with computers including MS Office Suite
• Strong attention to detail

Skills desired but not required:

• Experience with Adobe Creative Suite, specifically InDesign, Photoshop, and Illustrator
• 1-2 years of experience working in industrial automation, manufacturing, or related industry